Claiming, Starting, and Performing Other Actions for a Task

A task goes through stages as you take different actions on it.

Here is a list of actions you can take before completing a task, and what results from them:

Claim

You can claim a task to reserve it. When you claim a task, it becomes unavailable for other users to work on or see it in their Inbox. You can start the task later. If you want to start it immediately, select Start without selecting Claim.

Start

When you start a task, all of the task work options are enabled, as described in Working with a Work Item, Attachments and Comments.

Release

If you claim or start a task, you can release it, meaning you will not complete the work on it. The task returns to unclaimed status and is available for any user in the group to claim it. The task reappears in other users’ Inboxes when they refresh their view.

Assign

This is an administrator-only action. For details, see Assigning a Task to Another User.

Set Priority

You can change the priority of a task after you claim or start it. The highest priority is zero. You can assign any non-negative number (0,1,2, etc.) to lower or raise the priority.

Skip

Skip the task, meaning it will not be completed.

Suspend

The task goes to suspended state and no deadlines can execute until it is resumed.

Resume

Available if a task is in a suspended state.

Stop

Stop a task without affecting the start or completion deadlines.

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